Clients reviews about SoftLux Cleaning Services Ltd

I opted for SoftLux's premium service which is a 5 step process for cleaning carpets. I had my bedrooms and stair carpets cleaned aswell a few rugs and a mattress. Overall, I was very happy with the results. The SoftLux team arrived on time and kindly explained the whole cleaning process to me before starting. The carpets came out very clean and fresh, as well as my rugs and the mattress which is clean and stain free now. Everything was dry after a few hours as they have a unique drying process as part of their service. I will highly recommend Softlux for carpet, rug and mattress cleaning. They offer a professional, efficient and quality service. Thank you Softlux! ~ U H

I recently hired Softlux Cleaning Service, and I couldn’t be more impressed! From the moment I contacted them, their professionalism and attention to detail stood out. The team arrived right on time, fully equipped, and worked efficiently while still delivering spotless results. Every room looked and smelled amazing afterward — they didn’t miss a single corner. What I really appreciated was their respectful attitude and how they handled everything with care, including delicate surfaces and items. Softlux Cleaning Service is reliable, trustworthy, and committed to customer satisfaction. I highly recommend them to anyone looking for high-quality, hassle-free cleaning! ~ Yousaf M

I came across SoftLux on the NextDoor app, I have been looking for someone to give my sofa a clear for a while. The team responded to me immediately with a very reasonable quote, and I was booked with a few days. The two gentlemen who undertook the work this morning were friendly, professional, and thorough with their work. They ended up cleaning a few other chairs that I hadn't originally booked. The prices are very reasonable, and I am ecstatic with the results. Would highly recommend SoftLux. Thank you for the great customer service. ~ Sadia K

I had a great experience with Softlux Cleaning Company. The team was punctual, professional, and paid close attention to detail. They left my home spotless and fresh, exceeding my expectations. Their staff was friendly, efficient, and respectful of my space throughout the entire process. The booking process was easy, and the quality of service was outstanding. I would highly recommend Softlux Cleaning Company to anyone looking for reliable and thorough cleaning services. ~ Viral D

I booked this carpet cleaning company in Ealing after seeing good recommendations and I’m really happy with the result. The professional technician arrived on time, very polite and friendly staff, and explained the whole deep clean process. My living room had several stains, especially near the sofa and stairs, but the stain removal was impressive. The carpets look almost new and the cleaning quality was excellent. Great value for money and very punctual service. ~ Muhammad M

I will highly recommend Softlux cleaning service for deep cleaning service, I recently hired them and they did an amazing job. The team was very professional, arrived on time and was extremely thorough with their work. Every corner of my house was spotless, and they even paid attention to small details that most cleaners usually overlook. Their prices are reasonable too compare to other companies I checked. Highly recommend them for anyone looking for a reliable cleaning service ~ Osama A

I recently used (Softlux Cleaning Service Ltd- steam carpet& uphostery cleaning )and be happier with their results. The team was professional, arrived on time, and did an amazing job bringing my old sofa and carpets back to life. They removed stains I thought would never come out, and everything looked and smelled so fresh afterwards. I really appreciated their attention to detail and friendly service—definitely a company I’ll be using again and recommending to others. THANKS ~ Print A

Absolutely amazing service! Mohiz and the team showed up right on time, were super friendly, and did an incredible job. My carpets look brand new — I honestly didn’t think some of those stains on the stairs would ever come out, but they worked their magic. Everything dried quickly and there was no chemical smell, just fresh, clean carpets. I’m so impressed with how professional and efficient they were. I’ll definitely be using them again and recommending them to everyone I know! ~ Raza A

I recently booked professional rug cleaning with SoftLux Cleaning Services Ltd at my home in Wembley, and the experience was excellent. I have a wool rug that needed careful handling, and the team inspected it properly before starting. They explained how they would clean it and used fibre safe methods. The rug now looks refreshed and much cleaner while still feeling soft. Very professional rug cleaning service and I would happily use them again. Softlux Cleaning Services delivers an exceptional, top-class experience that truly sets them apart. From the first point of contact to the final spotless result, their professionalism, attention to detail, and commitment to excellence are unmistakable. Every surface is treated with care, every space is left immaculately fresh, and the team consistently goes above and beyond expectations. Reliable, thorough, and refreshingly meticulous, Softlux Cleaning Services doesn’t just clean—they elevate your environment, leaving your home or workplace feeling pristine, polished, and perfectly cared for. ~ Awais e

Mohiz did a phenomenal job cleaning our carpets, rugs, sofas, and double mattress. From start to finish, his communication was clear and precise. Upon arrival, he took the time to explain the entire cleaning process thoroughly, which was greatly appreciated. The cleaning itself was carried out to an excellent standard, and everything looks fantastic. I would surely recommend his services to anyone looking for top-quality work! ~ David N

Working with Softlux was a pleasure from start to end… I posted the job and they were first to get in touch. Communication was simple and easy. Pricing was clear and reasonable. What really earns them a 5 star rating was a missed patch in one of my rooms (it happens) but within 24hrs and a 2 hour round trip, they were back and got it all looking really good. We used them for carpet and upholstery cleaning. Will definitely be using them more! ~ Joshua S

Thank you so much Moh and Team , they have transformed our carpets to brand new . He knows what is he is doing, have got plenty of knowledge about his industry . He was very polite and cooperative along his team . I highly recommend SoftLux Cleaning Services Ltd to anyone looking for a reliable and professional carpet cleaning service. Great work and excellent customer service! ~ Sani K

Outstanding carpet cleaning service. The carpets came up looking and smelling like new, with stains that I thought were permanent completely removed. The team arrived on time, were professional throughout, and took great care with the work. Excellent value for money and I couldn’t be happier with the results. Highly recommend SoftLux Cleaning Services and will definitely use them again. ~ Yahye F

I recently hired this company to clean my carpet and sofa and I was extremely impressed with their service. They were prompt and professional, arriving on time and with all necessary equipment. They took the time to thoroughly clean every inch of my carpet and sofa leaving them looking brand new. I highly recommend this company for any cleaning needs. Thank you for a job well done! ~ Veronica B

I called this carpet cleaning company in Hammersmith after seeing good reviews. The response time was fast and they booked me in quickly. The professional technician was very friendly and polite, and the deep clean made a huge difference. Several old stains are now gone and the carpets look refreshed. Very good cleaning quality and worth every penny. ~ Aimal K

I recently had my carpets and upholstery cleaned by softlux cleaning services , and I couldn’t be happier with the results! The team was professional, friendly, and incredibly thorough. They removed stains that I thought were permanent and left my home looking and smelling fresh. Highly recommend their services if you want top-notch quality and excellent customer care! ~ Asjad A

I’ve been using their services for a few months now, and I am so happy with their service. The team is always punctual, professional, and incredibly thorough. My home looks and smells amazing after every visit. They pay attention to the little details and are very respectful of my space. Highly recommend if you’re looking for reliable and high-quality cleaning! ~ Saqib b

Fantastic experience with Moh and the team - easy to communicate via WhatsApp, was able to book an appointment quickly, and they did a great and thorough job deep cleaning my sofa and rug (they were also kind enough to deep clean an extra pouffe and chair at no additional charge). Friendly and polite service, also arrived right on time. Would recommend. Thank you ~ Lana A

Great carpet cleaning service in Richmond. The friendly team arrived exactly on time and were extremely polite guys. They did a proper deep clean of our living room carpets and hallway. The stain removal was excellent and the result is spotless carpets. Overall a very professional team and great value for money. ~ Mustafa R

I’ve tried several carpet cleaning services before, but none compare to the amazing job softlux Cleaning Services did! The technicians were prompt, efficient, and respectful of my home. My carpets and furniture look like new again. Great value for the price, and I’ll definitely be using their services again in the future. Highly Recommended. ~ muhammad u

SoftLux Cleaning Services Ltd provided a professional, thorough, and reliable cleaning experience. The team was punctual, efficient, and detail-oriented, leaving everything spotless. I highly recommend SoftLux Cleaning Services Ltd to anyone looking for reliable and top-quality cleaning services. I will definitely be using them again! ~ Burhan S

The cleaners arrived on time and were very friendly and professional". "The house was left sparkling clean and the attention to detail was excellent". "I was able to easily book the service and the communication was excellent throughout the process". "I would highly recommend this cleaning service to anyone". ~ Kamran N

Moh and Adi, just finished cleaning the carpets for my whole house. Both of them were so friendly and polite. They have provided outstanding cleaning services. My carpets were extremely dirty, and now they are new again. I am so please. I will recommend them to my family , friends and relatives. ~ Cleomene D

Soft lux cleaning service limited caried out rug cleaning for my home Wembley park. I owned a Persian rug and wanted specialist care rather than standard carpet cleaning. They handled carefully, treated stains properly and protected colours. The rug looks refreshed without losing its original texture. Excellent service. ~ NOUMAN A

Reviews from our customers

Find us on social media